Calling All-Knowing Webmasters

18 09 2007

Desperate help needed for an unseasoned webmaster.

You may have read a short blip earlier this month that I volunteered to take over the webmaster responsibilities for an organization. The president of the organization stated that the current website is a bit too loud and gaudy with too much rainbow colors as images and backgrounds. Well, after about a week of doodling, I have the site working and ready to launch. However, one itsy-bitsy problem…………The site does not launch/appear properly depending on the browser used (assumption here) and I was wondering if there is a way to fix it. For example, when viewing it using Internet Explorer, it loads fine. See below:

But if it is viewed on AOL’s browser (on the same computer), the page appears, but the photos do not. Just the “squares” where the photos are to be along with the handy little red “X” in the upper left corner:

When checking out the website on yet another computer (at my parents’ house on AOL’s browser), only the background color and text appeared; no pics, no “X’s”. I thought it may have to do with emptying out my cache, temporary internet files, and cookies, but that did not help.

Any ideas on how to correct this would be greatly appreciated!


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3 responses

18 09 2007
Lemuel

Have you seen the information on any of these pages. I do not know for sure if they will apply.

FWIW:

http://www.zmusical.com/aolnotes.html

http://www.citiesgrilles.com/AOL_Fix/aol_fix.htm

http://www.divergentweb.com/aol.html

18 09 2007
Lewis

I have to say, I have seen those blank squares with the little red X before. Sometimes emails will open with pics in them….and then next second, I get the email with just what you are describing. I’ve never know what the reason is or how to fix it. I wish you success…..

18 09 2007
Lemuel

Revisit: The condition you are describing is that the “images are broken”; i.e., the html cannot find the image files at the location specified in the code. That leads me to ask if you are using “relative” or “absolute” paths for the image files (probably jpg’s) in the code.

A relative path would only include the parts of the path that differ from where the main code file is located. Example: if the main html file was in http://www.x.xom\mycode\[index.html] but the image files were in http://www.x.com\mycode\images\[what.jpg] then a relative path would only show as \images\what.jpg but an absolute path would have the whole thing http://www.x.com\mycode\images\what.jpg.

Perhaps the AOL version of the browser cannot interpret a relative path (if that is what you are using). If so try the absolute path method.

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